When the doctor does not explain your medical problem in a way you understand…
Check your understanding by putting what the doctor said in your own words.

When the doctor uses confusing medical terms…
Ask for a clear explanation.

When you forget or do not feel comfortable asking the doctor questions…
Prepare questions before the visit and be sure to ask them.

When you could not remember all the things you were supposed to do after leaving the medical visit…
Take notes and summarize what you heard.

When the doctor does not have a good understanding of you as a person…
Tell the doctor about your values and preferences for care.

When the doctor is not aware of what you know or think about your medical problem and symptoms…
Share your perspective on your health problems and concerns.

When the doctor misunderstood something you said…
Check that the doctor clearly understood the key things that you said.

When the doctor does not consider difficulties you had following treatment recommendations….
Identify and talk about treatment and self-care challenges.

When the doctor does not focus on helping you identify workable ways to make changes in your everyday habits…
Brainstorm and problem-solve with the doctor to come up with a plan.

When it is not easy to ask for details or express doubts about the tests or treatments the doctor recommends…
Ask follow-up questions about tests, medications, and lifestyle recommendations.

When the doctor does not address the problems you most wanted to discuss…
Set an agenda for the visit and decide what is most important for you to discuss.

When the doctor does not discuss treatment risks, benefits, or alternatives with you…
Actively participate in treatment decisions.

When the doctor does not effectively address your fears and concerns…
Talk openly with the doctor about any concerns or worries.